When organizations investigate allegations of misconduct, they routinely determine that some allegations are unsubstantiated. A variety of factors may contribute to the conclusion that an allegation does not warrant substantiation, including a lack of supporting evidence, false claims against others within the organization, and a failure to conduct a thorough inquiry. This Article examines the potential value of examining unsubstantiated allegations of misconduct to better understand an organization’s culture. I show that unsubstantiated allegations provide insight into where future violations may occur, employees’ proclivity to engage in subsequent violations, and firm productivity. I conclude by discussing ways that organizations can address and overcome obstacles associated with examining unsubstantiated allegations data to further understand organizational cultures.
Eugene Soltes, Unsubstantiated Allegations and Organizational Culture, 43 SEATTLE U. L. REV. 413 (2020).